Last updated on [24-01-2022]
dialurban and/or any other website(s) linked to this website is an online information and communications service platform provided to you, subject to your compliance with the terms and conditions set forth below.
“Policy" explains the guidelines regarding the collection, use, storage, disclosure and transfer of your information by “dialurban”
“Dialurban” explains collectively the various websites, including sub-sites, platforms, applications, m-web platforms and other platforms or portal through which services are provided to the users.
“TCPL” explains as its parent company Triptales Commercials Pvt Ltd), which manages and operates the online portal/website.
“Services” refers to all the delivery of information, products, offerings and content via any mobile or internet connected device or otherwise
This policy document is applicable to all the following sections in “dialurban” portal.
My Deal –
My Matrimony –
This web section (My Matrimony) under “dialurban” is an online portal which is constantly to provide you with matrimonial services.
My Service –
My Job –
My Property –
The user always has the option of not providing the information which is not mandatory. You are solely responsible for maintaining confidentiality of the User ID/Login ID/ password and all activities / transactions performed by the User through his / her user ID shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and “dialurban” assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.
“Dialurban” website & App are fully complied with all Indian Laws applicable. “dialurban” has always cooperated with all law enforcement inquires and may disclose all or part of your personal details in response to a request from the law enforcement authorities or in case of any requirement to prevent a breach of law.
“Dialurban” collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products, and services, marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver Personalised experience.
If you do not agree for use of your information, please do not use or access this website/apps.
“Dialurban” or TCPL , being a service provider defines what we mean by services. In simple terms by services we mean the products, contents, features, technologies or functions all related Websites, applications offered to our clients by us.
Platform includes the means through which our services are offered like websites, mobile apps, mobile sites and other online modes.
At the time of registration, you are required to provide the following information about you. If you register using your Google account: first name, last name and email address. If you register using your Facebook account: we collect first name and last name as appeared on your Facebook account and Facebook IDs. In the event you have provided permission to Facebook through their in-app privacy option (which appears just before you register on our Platform), we may collect your gender or email id depending on the permissions granted by you, and if you register using your mobile number we collect your mobile number. Depending on the choices you make during the log-in to our Services or during the process of engaging our Services, you may opt to give the following additional personal data:
Data Collection Relating to Children
Every effort will be made to keep the information provided by users in a safe & secure manner. The information will be displayed on the website only after obtaining consent from the users. Any user browsing the site/app generally is not required to disclose his identity or provide any information about him/her. It is only at the time of registration you will be required to furnish the details in the registration form
We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy and ensure proper use of information we receive. These security measures are both electronic as well as physical but at the same time no data transmission over the Internet can be guaranteed to be 100% secure.
We strive to protect the User Information, although we cannot ensure the security of Information furnished/transmitted by the users to us. We recommend you not to disclose password of your email address, online bank transaction and other important credentials to our employees / agents / affiliates/ personnel, as we do not ask for the same.
We recommend that registered users not to share their site’s account password and also to sign out of their account when they have completed their work. This is to ensure that others cannot access Information of the users and correspondence, if the user shares the computer with someone else or is using a computer in a public place.
When you post an item or our platform, information about you are automatically collected and processed about your actual location. We use various technologies to determine your location which includes IP address, GPS, WI-FI access points as well as mobile towers. In case your location data is needed by us, a pop-up will first be shown to you which will ask you to choose to allow or not to allow us to access your location data. If you don’t allow us to access your location data, you will still be able to use our services with limited functionality. If you allow us to access your location data, you can also charge the same by going to the settings of our Website or APP on our platform.
When you choose any subscription or paid services provided as a part of our Offered Services, we or our associates or our payment gateway provider may collect information related to your purchase, address or billing, including your credit card number & expiration date or UPI details / any other payment instrument details etc. However, when you order using an in-app purchase option on any of the applications/website of the Company, same are handled by such mobile operating system platform providers. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.
We process the above information on the basis of our legitimate interest to improve your experience on our Platform and for adequate performance of our contract with you.
We will communicate with you by email, SMS or in app notification in connection with our services/platform to confirm your registration, to inform you in case your ad listing has become live/expired and for other transactional messages in relation to our Services. As it is imperative for us to provide you such transactional messages you may not be able to out-put of such messages.
You may receive marketing communication from us if you:
What are cookies?
For more information about cookies, see any relevant sites in Google.
Cookies perform various functions including making navigation easier and storing your preferences to show you relevant content and enhance your general user experience.
To manage your preferences and to enhance certain features on our Platform. This may include collecting information about the date and time of your visit, your browsing history and your language preference.
To support our security measures and detect any fraudulent activities.
To analyse how our Platform is accessed or used and its performance. We use this information to maintain, operate and continually improve our services.
To deliver advertisements relevant for you. As cookies helps us to regulate the advertisements you see and measure their effectiveness.
What kind of cookies and other technologies do we use?
Our Platform uses the following categories of cookies and technologies:
Persistent cookies – these cookies are stored in the browser of your device and are used whenever you visit our Platform. These cookies help us in remembering your settings and preference(s), in order to make your next visit more convenient. For instance these cookies will ensure that you will not have to log in again. It will also remember the language preference of the users on their next visit.
Session cookies – these are temporary cookies that remain in the cookies archive of your browser until you leave our Platform. The information we receive using these cookies helps us to analyse web traffic patterns, enabling us to identify and troubleshoot problems and provide a better navigation experience.
Advertising cookies - these cookies help us in providing relevant ads to you, in measuring the performance of the advertisers’ campaign by analysing your interaction with the advertiser’s ads. For example, it helps us in determining the number of times users have clicked on advertiser’s ad and have visited the advertiser’s website.
Web beacons - these are small graphic images (also known as “pixel tags” or “clear GIFs”). We use web beacons together with cookies to identify our users and their behaviour.
Device Information - this technique involves combining certain information that we collect from the device from which our users are accessing our Services. When you browse our website or use our mobile app, we obtain certain information from and in relation to your device and its configuration such as your IP address, the “dialurban” domain you are using, your device language settings, your device brand and type, your device operating system and version, browser type and version, and device specific software information. On the basis of this user device information we create certain device information set. The device related information we obtain is not unique and is rather a set of information indicating particular information about the device that is being used to access our Services at a certain moment. We are not able to identify a user on the sole basis of the collected device information. This device related information enables us to associate user accounts with a respective fraud score based on a partly automated process, using algorithms in combination with human review and moderation. If the fraud score indicates that a certain user account is very likely to be fraudulent, we will ban the respective user and the account. The information we obtain in this process is used solely for the purposes of customer safety and security and fraud prevention and is subject to highly restrictive access rights for selected customer safety and security specialists at “dialurban”. We do not share this information with third parties. The use of this device information set technique to keep up with the constantly changing developments in online fraud and to ensure our Services are safe and secure for our users. If you think your account is wrongfully banned, please see our Privacy Statement
Do we have third party cookies or plug-ins on our Platform?
Below are the third parties whom we allow to set cookies or other technologies on your device.
Third Party Plug-ins:
Our Platform also uses plug-ins of third parties in the form of share button for Facebook, Twitter and Whatsapp. With the help of this share button you can share our ad listings on the third parties’ platform provided that you are logged into these third parties. These third parties may be able to link your interaction with our platform to your account with them. Therefore, please read these third-party privacy policies before clicking on the share button.
What can you do to delete, disable or block cookies?
Your browser will usually provide information on how to refuse, delete or block cookies. The following links will take you to that information on some of the commonly used browsers:
Google Chrome, Internet Explorer, Mozilla Firefox, etc
You may opt out of third party cookies from Google Analytics through its ads settings or through https://adssettings.google.com
In addition, you can change your mobile device settings to control whether you see interest-based advertisements.
Please note: If you choose to block the cookies we set on our Platform, you may not be able to access all or part of our services; for example, you may not be able to save customized settings such as login information, etc.
The Final Brief:
Dialurban respects the privacy of its users and is committed to its protection. dialurban through its various advertising campaigns collects information about the users. This information is voluntarily provided by the user and is collected in the database of dialurban. The information so collected in the database through these campaigns refers to the various services details, email address and names of the user. dialurban uses third-party advertising companies to display/serve their ads on various other internet sites for reaching out to its prospective users / buyers / sellers / members / subscribers. The data collected is for the exclusive use of dialurban, and dialurban reserves its right to allow access to its clients for the purposes of purchase and disposing of services mentioned in the site, and any unauthorized use or sharing of information by any third party shall invite appropriate legal action by dialurban.com against the erring party, including indemnification for third party claims for damages.
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